IBM Pollyanna Principle
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English
Etymology
From Pollyanna principle, and in reference to the technology company IBM.
Proper noun
- The axiom that "machines should work; people should think".
- e.g. machines should do all the hard work, freeing people to think (hence the reference to Pollyanna)
- e.g. most of the world's major problems result from machines that fail to work, and people who fail to think.
References
- Bloch, Arthur (1977) Murphy's Law and other reasons why things go wrong, Price Stern Sloan, →ISBN, page 41