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English
Adjective
one-window (not comparable)
- (management) Describing a service operation at which all of a customer's needs may be satisfied by a single server, without waiting in a second queue.
1995, Trevor Harrison with Gordon Laxer, The Trojan Horse: Alberta and the Future of Canada, page 107:Why could Alberta Registries not have delivered one-window shopping, better hours and better locations, and nonbureaucratic service directly, using public servants?
2004, Christopher Pollitt with Geert Bouckaert, Public Management Reform: A Comparative Analysis, page 85:At a local microlevel 'one-stop' or 'one-window' service delivery arrangements have proved popular.
See also