upsell

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English

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Etymology

From up- +‎ sell.

Verb

upsell (third-person singular simple present upsells, present participle upselling, simple past and past participle upsold)

  1. (transitive, intransitive) To persuade a customer to buy more items, or more expensive items, than they had intended.
    I gave up on subscribing to their SaaS because they wouldn't quit the constant attempts to upsell.
    They were obsessed with trying to upsell me over and over again.
    • 2018, Roddy Mullin, Promotional Marketing, Routledge, →ISBN:
      Communicate an amazing deal to get people into your store and then when that product is no longer available, switch them and upsell them to a more expensive product.
    • 2024 September 20, Nathaniel Meyersohn, “McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened”, in CNN:
      Even some of the benefits of kiosks touted by chains — they upsell customers by suggesting menu items and speed up orders — don’t always play out.

Translations

See also

Noun

upsell (plural upsells)

  1. The act of making such a sale.

Anagrams