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touchpoint. In DICTIOUS you will not only get to know all the dictionary meanings for the word
touchpoint, but we will also tell you about its etymology, its characteristics and you will know how to say
touchpoint in singular and plural. Everything you need to know about the word
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English
Etymology
From touch + point.
Noun
touchpoint (plural touchpoints)
- A physical point of contact; a surface which regularly is touched by people.
2022 January 26, “Network News: Northern keeps carriages clean”, in RAIL, number 949, page 12:The operator says that a total of 952,514 'cleans' of various touchpoints, including tables and door buttons, were carried out by more than 600 dedicated cleaning staff - the equivalent of cleaning one carriage at least three times every day.
- (business) An encounter where customers and business engage to exchange information, provide services, or handle transactions.
The touchpoints in retail banking include tellers and ATMs.
Translations