webside manner

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English

WOTD – 17 May 2022

Etymology

Blend of web (“the World Wide Web”) +‎ bedside manner (“ability of a healthcare professional to interact with their patients”).

Pronunciation

Noun

webside manner (plural webside manners)

  1. (neologism) The manner in which a healthcare professional interacts with patients remotely in telehealth or telemedicine.
    • 2017 October 26, Robbie Gonzalez, “Telemedicine is Forcing Doctors to Learn ‘Webside’ Manner”, in Wired‎, San Francisco, Calif.: Condé Nast Publications, →ISSN, →OCLC, archived from the original on 7 November 2021:
      But more important than the technology, he says, is what clinicians in the field have taken to calling "webside" manner. It's a modern twist on bedside manner—a physician's ability to relate with a patient and convey their desire to help. […] "Look, there's variation whether you see a clinician in person or whether you see them online, so I'm not saying in any way that telemedicine is less helpful than in-person visits, or that webside manner is worse than bedside manner," says UCSF pulmonologist Adams Dudley. "But webside manner definitely requires more cooperation, and a different kind of cooperation, than bedside manner."
    • 2019, “The Science of Medicine and the Art of Bedside Manners: Two Sides of the Same Coin”, in K. K. Pareek, editor, Medicine Update 2019, volume 29, New Delhi, London: Jaypee Brothers Medical Publishers, →ISBN, page 1309, column 2:
      In today's digital revolution and growing telehealth practice, good webside manners are equally important during virtual clinical visits. The same principles apply except physically touching the patient is not possible. Most doctors who have good bedside manners will also have equally good webside manners.
    • 2020, James O. Woolliscroft, “Communication”, in Implementing Biomedical Innovations into Health, Education, and Practice: Preparing Tomorrow’s Physicians, London, San Diego, Calif.: Academic Press, →ISBN, part II (Constants in Medicine), page 64:
      Developing a "webside manner" increasingly is recognized as central to medical education. As it requires a different skill set than in person communication, specific programs are being developed to teach students how to conduct clinical examinations via videoconferencing, monitor data from wearable devices, and understand how to effectively engage patients.
    • 2021, Lakshmi Digala, Garima Singh, Kunal Malhotra, “Webside Manners and Ethical Issues”, in Swathi Beladakere Ramaswamy, Sachin M. Bhagavan, Raghav Govindarajan, editors, Leaning Teleneurology Basics: A Case-based Approach, Cham, Switzerland: Springer Nature, →DOI, →ISBN, page 55:
      Webside manners are synonymous with bedside manners and refer to the verbal and nonverbal body language cues utilized during [a] telemedicine patient encounter.
    • 2021, Don L. Goldenberg, “Telemedicine”, in COVID-19’s Impact on Health and Healthcare Workers, Oxford, Oxfordshire, New York, N.Y.: Oxford University Press, →DOI, →ISBN, page 93:
      High-resolution web cameras and other home equipment were provided, and staff were given "webside" manner training.

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