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2014, Roy Barnes, Bob Kelleher, Customer Experience For Dummies, page 266:
If you want to improve your organization's NPS, you need to follow up with your detractors, passives, and promoters to understand why they answered your question as they did and what you can do better in the future.
(electronics) Any component that consumes but does not produce energy, or is incapable of power gain.
2001, The Virginia Engineer, volume 50, page 20:
Reductions In Both Size And Weight Offered By Integrated Passives You may not know it yet, but if you're like most consumers, you want integrated passives.
The components include active devices such as logic, memory, processors, etc.; passives such as capacitors, resistors, crystal oscillators, inductances, etc.; […]